Web Hosting & Domains

Cobalt Networks has been providing effective and scalable web and server hosting solutions for over a decade. Shared Web Hosting, Dedicated Servers and VPS solutions are complemented by convenient Domain Registration Services, Web Hosting Tools.

Domains

You can register domain names separately from the rest of our products, or purchase them in conjunction with any product. We offer the most popular domain name extensions for an annual fee of £15.00 for .co.uk, .org.uk, and .uk domains or £25.00 for .com, .net, .org. All domains that are registered or transferred to us, belong to you and are registered with your details. We are currently registering domains FREE when clients sign-up for hosting and pay yearly.

When you domain is due for renewal we will advise you of the fact unless you have chosen to auto-renew. This will help to ensure your domain does not expire unexpectedly. You can of course cancel your domain but this needs to be done at least a month before the renewal date. We do not charge for administration if you wish to cancel or transfer your domain, unless you have failed to pay the renewal fee. If your domain is about to expire, we will advise you of the fact 14 days in advance and ask you if you want to renew it.

If you have any questions about the domain name ordering process, or would like us to handle the registration of multiple domains, or need assistance on how to transfer your existing domain, call us on 0132 843433 or contact us via our contact page. Please note when registering a domain name through Cobalt Networks you agree to the associated registrars terms and conditions.

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Nominet Member

Nominet UK Terms and Conditions (all .uk domain names)

We like to think we get it right all the time, every time but the truth of it is everyone gets it wrong from time to time. We can only improve on our services with valid feedback from you, our customers. If you wish to make a complaint about a service you have received, please submit an email to us at complaints@cobaltnetworks.co.uk including as much detail from the issue you have. We will acknowledge your complaint within 1 business day and aim to resolve any issues within 5 business days. If you’re not happy with the initial outcome of your complaint, you can escalate your complaint to a manager by emailing support@cobaltnetworks.co.uk.

You are also able to make a formal complaint about a registrar to Nominet (the .uk registry) here: http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure

 

Tucows Member

OpenSRS Terms and Conditions (.com, .net, .org, .biz, and .info domain names).

 

Web Hosting

We offer a range of reliable, personal and business web site hosting packages, all of which are feature-packed to help you make the most of your website.

All sites are hosted on our own servers, located in the UK and with network connectivity provided by multiple Tier 4 providers. Every hosting package includes the open-source, reliable BlueQuartz or BlueOnyx admin GUI, giving you complete control over your website.

For sites that require a greater share of server resources, a guaranteed uptime and priority support, you may prefer a Platinum account. These accounts also benefit from a lower user to server ratio. Call our sales team for more information.


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